Site Policies

Site Policies

IHR recognizes and respects the rights and privacy of our online visitors.

Privacy Policy

IHR recognizes and respects the privacy of our online visitors. IHR only collects personal information that website visitors choose to share with us when signing up to receive e-mails, make charitable contributions, register for trainings or purchase publications. Any information collected on this website is used solely by IHR for internal purposes. IHR does not sell contact lists or personal user information to third parties. In specific cases, IHR may share personally identifiable information with third parties when we are required to by law.

If you wish to review personal information we may have on file or request corrections to mail and email addresses, please contact

We care about the safety and security of your online purchases and contributions. We use a secure encrypted donation service provided by PayPal, which can send and receive private information across the public Internet. Every credit card purchase or donation is encrypted using the Secure Sockets Layer (SSL) specification before it is sent from the individual’s computer over the Internet.

Web Accessibility Statement

The Institute for Health and Recovery, Inc. is committed to achieving meaningful accessibility to this online environment for all users, including users with disabilities. We follow specific Commonwealth enterprise standards designed to meet the needs of our citizens with disabilities. The Commonwealth enterprise standards are generally based on standards used by the Federal government for technology accessibility for people with disabilities, and web content accessibility guidelines developed by the World Wide Web Consortium (W3C).

For more information about the Federal standards, please visit:

For more information about the W3C guidelines, please visit their web site:

This Institute for Health and Recovery, Inc. web site is regularly tested using leading web accessibility technologies and reviewed by users to verify that this web site is compliant with applicable standards.

About Portable Document Format (PDF)

Some documents on this web site are produced in Portable Document Format (PDF). Efforts are currently underway to ensure that all files are produced using the latest version of Acrobat (file conversion software for PDFs), which is the most accessible technology currently available for these types of files. In order to improve viewing of these files, please download the latest version of Adobe ReaderTM, which is available for free at the Adobe web site.

However, recognizing that even this version does not always work for all users, alternative accessible formats are provided wherever possible, most commonly through a text or an HTML file.

Contact Information

If any file format prevents you from accessing the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the web page address of the requested material, and the best way to contact you.

We also welcome your questions about this accessibility statement and comments on how to improve the site’s accessibility.

Please contact us:

By mail:

IHR Web Support
75 N. Beacon St., Fl. 2
Watertown, MA 02472

By phone:

Tel: 617-661-3991
TTY: 617-661-9051

By email: